Refund policy

Returns & Exchanges Policy — VOSSY

At VOSSY, every piece is created with intention and care. Please review our policy below before placing your order.

Final Sale Items

All custom, printed, or made-to-order items are final sale and are not eligible for returns or refunds.

Exchanges (Size-Related Only)

We are happy to offer size exchanges only under the following conditions:

• Exchange requests must be made within 7 days of delivery

• Items must be unworn, unwashed, and in original condition

• Customer is responsible for return shipping costs

• Exchanges are subject to product availability

To request an exchange, please contact us at vossyshop.services@gmail.com with your order number.

Returns

At this time, returns are not accepted.

Refunds

Refunds are not offered since returns are not accepted. Once an exchange is approved and received, the replacement item will be processed and shipped accordingly.